Refund policy

The 30-day guarantee

Learn with us for 30 days. If for any reason you are not happy with your purchase, or you feel you did not get the value you expected, email us and we refund you in full. No questions, no forms, no hoops.

How it works

  • Email jannik@ls-terminal.com from the address you bought with, or reply to your purchase receipt, within 30 days of your purchase date.
  • You get the full amount back, tax included, to the payment method you used. Refunds usually show up within 5 to 10 business days, depending on your bank.
  • Your access to that program ends when the refund is made. Your account and anything you got for free stay yours.
  • Bought a bundle? The guarantee covers the whole bundle.

Payments for Long/Short Equities programs are processed by Link (Stripe), our reseller and merchant of record. You can also ask Link support for a refund within this window and we will honor it.

Questions before you buy? Email jannik@ls-terminal.com.